IT Framework Relationships

March 15th, 2007

There are numerous processes designed to enhance the overall effectiveness of IT and often times what gets overlooked is how they might fit together.  Described below are the various frameworks and their relationship to one another and when you might adopt these frameworks over time.  Each of the frameworks has their set of implementation issues and problem areas for adoption.

  • ITIL maps service delivery to process execution and technical aspects of process control.
  • PMBOK primarily focuses on project management.
  • CMM primarily focuses on software delivery, but can be used to assess maturity of process execution.
  • ISO 20000 is a process to measure the effectiveness and points towards improvements for ITIL.
  • ISO 17799 primarily deals with an overall security process, awareness, standards and measures of control
  • COBIT focuses on process control as well as strategic control in an enterprise
    • Strongly focused on control and less on execution.
      • Helps optimize IT-enabled investments,
      • Ensures service delivery
      • Provides a measure against which to judge when things do go wrong.
  • Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement

 IT Framework Relationships

 IT Framework Relationships