Assessment Case Studies

Security Assessment and Policy Creation

Striving to become PCI complaint takes work and a comprehensive security assessment to start.  A large organization in the commercial and government security industry outsourced their mainframe development support to a company that specialized in these services. This was a smart move for a big organization that wanted to contain their costs for the technology

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Operations Maturity Assessment

It’s true: You really can have too much of a good thing. Such was the case with our client in the consumer goods industry. They had more than 12 operational help desks, each with their own service delivery process. They were using multiple tools to track calls and conduct service management. There was no consistency

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Operations Assessment – Data Center Relocation

All businesses are really several enterprises in one, with operations and IT being just two of several working parts. It’s not a mystery why IT sometimes gets short shrift, since it can move from cutting edge to completely outdated in a matter of months. That’s what happened with our shipping port client, who was using

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e-Commerce Readiness Assessment

Our client in the chemical industry was on top of their business game, but the same couldn’t be said for their operations processes and technology readiness for e-commerce: A complex SAP implementation covered the back-office functions, but failed to create the necessary interface for B2B support. Infrastructure wasn’t readily able to handle the security and

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